We strive for 100% satisfaction with all Naturgel products. If you are unhappy with any item purchased at naturgel.com, please contact us with your order number and tell us about your issue. You can also send us an email at questions@naturgel.com or call (615) 852-8238.

Any damaged product will be replaced free of charge. If you are unhappy with the product for any other reason, we will aid you in the return or refund of your order within 45 days of the original purchase date.